Privacy notice
How website enquiry information is handled.
This notice describes the information collected through fixall.com.sg and how FixALL Computers uses it.
Information we collect
When you submit an enquiry, we may collect your name, company, contact number, email address, service location, requested service and the information included in your message. Basic technical information may also be processed by the web server for security and troubleshooting.
Why we use it
We use enquiry information to assess your request, communicate with you, prepare a quotation or service scope, assign suitable personnel, arrange site access and maintain business records related to the request.
Who may receive it
Information may be shared internally with staff or assigned service personnel who need it to assess or perform the requested work. It may also be processed by hosting, communications or professional service providers supporting our operations, where appropriate.
Retention and protection
We keep information only for as long as reasonably required for the enquiry, service delivery, record-keeping, dispute handling and applicable legal or business requirements. Reasonable administrative and technical measures are used to protect the information, but no internet transmission can be guaranteed completely secure.
Your choices and requests
You may request access to or correction of personal information associated with your enquiry, or ask a privacy-related question, by using the website enquiry form or the WhatsApp contact option on the Contact page.
External services
The website includes links to WhatsApp and an embedded Google map. Those services operate under their own privacy practices. Avoid sending passwords, access codes, financial information or other sensitive data through the enquiry form.
Updates
This notice may be updated when our website, services or information-handling practices change. The latest version will be published on this page.